The Challenge

A German dropshipping business was manually forwarding orders to suppliers via email and spreadsheets. As order volume grew, this manual process became the primary bottleneck limiting business growth.

Critical Pain Points

  • Manual order forwarding via email causing delays and errors
  • No automated supplier selection based on stock availability
  • Lack of real-time inventory visibility across suppliers
  • Order status updates required manual tracking and customer communication
  • Growing order volume overwhelming manual processes

The business was turning away potential growth opportunities because the team simply could not process orders fast enough through their manual workflow.

The Solution

Built a fully automated dropshipping fulfillment pipeline that handles the entire order-to-delivery process.

Multi-Supplier Routing

Intelligent routing logic automatically checks real-time stock levels across all suppliers and routes orders to the optimal fulfillment partner.

Custom Supplier Portal

Built a dedicated portal where suppliers can upload inventory via CSV, view pending orders, and update fulfillment status.

Event-Driven Processing

Automated email notifications keep customers informed at every stage, from order confirmation through delivery tracking.

Monitoring Dashboard

Comprehensive error handling with real-time monitoring dashboard showing order status, supplier performance, and exception alerts.

Results & Business Impact

75% Faster Order Processing

Orders that previously took hours of manual work now process automatically in minutes.

Eliminated Manual Errors

Automated routing and validation eliminated data entry mistakes and wrong supplier assignments.

Improved Customer Communication

Automated notifications keep customers informed without staff intervention.

Enabled Business Scaling

Team can now handle 4x order volume without adding headcount.

Technologies Used

Shopware 6PHP 8SymfonyREST APIEvent SystemMySQLDropshipping

Project Details

Industry
E-commerce / Dropshipping
Location
Germany
Project Type
Automation
Duration
3 months

Need Order Automation?

Whether you are dropshipping, managing multiple warehouses, or need custom fulfillment logic, we automate the processes that slow you down.

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