The Challenge

A pharmaceutical distributor faced critical challenges managing 300,000+ pharmaceutical SKUs with individual batch tracking, expiry dates, and strict regulatory compliance requirements.

Critical Pain Points

  • Pharmaceutical products requiring individual batch and lot tracking
  • Expiry date management with regulatory reporting requirements
  • Bidirectional sync needed between ERP and Shopware
  • High-volume order processing with compliance documentation
  • Audit trail requirements for pharmaceutical distribution

Any inventory mismatch or fulfillment error could result in regulatory violations, customer safety issues, and significant financial penalties.

The Solution

Architected a sophisticated bidirectional ERP integration system with pharmaceutical-specific compliance features.

Bidirectional Synchronization

Two-way sync keeps ERP and Shopware in perfect alignment: ERP updates flow to Shopware, Shopware orders flow back to ERP in real-time.

Batch & Expiry Tracking

Pharmaceutical-specific tracking system manages individual batch numbers, expiry dates, and lot information with automated validation.

Predictive Expiry Alerts

Automated monitoring system flags products approaching expiry, enabling proactive inventory management and markdown strategies.

Comprehensive Audit Trails

Complete logging of all inventory movements, changes, and transactions for regulatory compliance and audit requirements.

Results & Business Impact

Zero Fulfillment Errors

Perfect inventory accuracy eliminated misfulfillments and out-of-stock situations for pharmaceutical products.

Automated Compliance

Batch tracking and audit trails meet pharmaceutical distribution regulatory requirements without manual intervention.

Sub-2-Second Sync Times

High-performance architecture enables near-real-time synchronization despite 300K+ SKU catalog size.

Proactive Expiry Management

Predictive alerts reduced expired product waste and enabled timely markdown decisions.

Technologies Used

Shopware 6PHP 8SymfonyMySQLERP APIJob QueuesBatch TrackingExpiry Management

Project Details

Industry
Pharmaceutical Distribution
Location
Germany
Project Type
ERP Integration
Duration
6 months

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